How to get a quote?

1. Contact us via email, phone, fax, or messenger pigeon. We are eager to help you.
2. Fill out a quick quote request form.
3. Find the style of product you are looking for. Pick the color of garment. Based on the number of ink colors in the design and the total quantity printed, you can find the per shirt price easily on our price matrix.

How to send us art?

1. Attach it to an email and send via your email account
2. Upload file form
3. File too large? Try www.yousendit.com its free and easy.

How to order?

1. The easiest way is to send us an email with your artwork attached and include a description of how you want the shirts to look (style, color, print placement and size) and include your size breakdown (quantity of smalls, mediums and larges, etc) and your ship to address. Send us that and we can send a proof sheet illustrating the shirt design layout along with a shirt invoice. Once the proof is approved and the invoice is paid, the job goes into production. Turnaround time is typically 5 business days plus shipping transit time.
2. Another way to order is to fill out an order form. Fill out form and attach art and send to us.
3. Phone or fax. Call it in or write it down and fax it.

What is the turnaround time?

On most orders it is 5 business days plus transit time (depending on our schedule). Process orders can take up to 10 business days. Specialty items can take longer.

What is transit time?

Since we print out of 5 major regions throughout the country we are able to print and ship to almost anywhere in the US in 2 business days.

How do I know my order has shipped?

We will notify you with a tracking number once your order has left our facilities.

What if I am unhappy with my order?

Please contact us within 7 business days from delivery date if order is not satisfactory. If there is a clear printing error or garment damage on our part we will replace order immediately. All other complaints will be investigated and reviewed within 4 business days of first reporting. If printed order matches signed and approved proof, PopTshirtPrinting.com absolves itself from any liability or responsibility for any errors, including, but not limited to, size, placement, color, text and typographical errors.

Can I get a t-shirt sample?

Yes. We offer samples (Ranging from $15-40 each).

Can I get a pre-production print (sample t-shirt with design imprinted) on it?

While this is certainly something that can be arranged, we strongly discourage it due to the extremely high costs involved. Please contact us if you have further questions.

Don’t worry if your design is not formatted in one of the files mentioned below. We can work with just about any format that you send us your design. We rarely assess an art fee. However, if your design is complex or requires excessive revisions, an art fee may apply.

VECTOR ART:

Vector art is the best format to send us your design. Vector Art is art that is built (actually drawn) in a vector or object based program such as Adobe Illustrator, Corel Draw, or Adobe Freehand. Each object in a vector file can be selected and individually manipulated independently from the rest of the image. Vector art also offers limitless resolution meaning we can scale your art to any size. Before saving your vector art, it is important to convert all text to curves or outlines. Placing a scanned image (or an image created in another program) into a vector file does not make the file a vector image. If possible, please send an additional .JPG version of the file to communicate color representation if the file does not display color the way you’d like it printed.

Vector graphics programs:

  – Adobe Illustrator - Please convert text to outlines. Save as .ai or .eps
  – Corel Draw - Please convert text to curves. Save as .cdr or .ai
  – Macromedia Freehand - Please convert text to paths. Save as .eps
  – Please convert all colors to spot colors with the correct Pantone numbers, if possible.

Common files extensions for this type of file include .ai, .eps, & .cdr

RASTER ART (Photo Art):

Photographic Art (or Photo Realistic Design) is Art that incorporates scanned-in imagery, or art that is built in a pixel based program such as Photoshop or Photopaint. Images downloaded from websites are typically raster art. Raster art also includes any art built in a vector-based program that also incorporates imported photographic elements.

Adobe Photoshop is the standard for photographic digital imaging. Resolutions should be between 200 – 300 dpi at initial creation of file with images sized for printing. Photoshop should be used only for photographic images, not for text or logos.

Common file extensions for such files are .psd, .tif, .jpg (jpeg), .gif & .png.